I decided to give Duolingo a try by signing up for their two-week free trial. They assured me that I would receive an email notification a few days prior to the trial's end, giving me the option to cancel the subscription if I wished. Unfortunately, that email never arrived, and now I find myself charged a staggering 330 TL at the end of the trial period. Despite my immediate request for cancellation, my refund is still pending. What's worse, the membership status indicates that it will expire a whole year from now. I strongly demand a full refund for the unauthorized charge and seek your assistance in promptly resolving this matter.
I started a subscription in the Duolingo mobile app with a one-week free trial. It was stated that I would receive a notification two days before the trial ended, but I never received any notice. Even though I did not use the app after starting the subscription, a ₺969 annual subscription fee was ch...
Duolingo had a two-week free trial and said they'd send a reminder two days before the subscription was renewed. I didn't get any notification, and then I was hit with the annual subscription fee of €233.99. This is a big amount, and I would have liked a heads-up before such a large charge was made....
I downloaded the Duolingo language app and was offered a 2-week free Premium trial. They assured me that I would be notified 2 days before the end of the 14-day period and that any paid membership would be initiated only with my consent. However, today, on August 20, 2024, without any prior notice o...
I decided to sign up for Duolingo and use the trial period. During the registration process, it was made clear that there would be a fee after a certain amount of free use. But before the trial period was over, they took 329.99 Turkish liras from my registered card without telling me or getting my p...
Hello everyone. I started Duolingo's 2-week free trial subscription on May 30, 2023, but I could not cancel my subscription within this 2-week period, and my account was deducted from my account at 12.06.2023 22:05, which was the annual fee of 329.99 TL, and on June 13, 2023 02:40, there was an extr...
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