Mishap with Castrol GTX Ultraclean 10W-40 A3/B4 Motor Oil Order

Münür · 2024-05-27T15:17:34+03:00

I spent ₺429.00 on the Castrol GTX Ultraclean 10W-40 A3/B4 4 Litre Motor Oil 2023 Special Offer. But the product I got was the Castrol Magnatec 10W-40 – 5 Litre Motor Oil 2023 Special Offer, and it cost ₺489.00. The response I got on WhatsApp was, "Why does this matter for being a good merchant?" Looks like they forgot to throw in that extra liter when they were packing it up.

Resolved

Münür

Castrol

May 27, 2024 3:17 PM41

Münür

June 3, 2024 6:22 PM

The difference payment has been made.

Similar Complaints

MoneyPay Overcharge Refund Demand

Muharrem

MoneyPay

May 9, 2024 1:05 PM268

On May 8, 2024, I made a purchase for a 5-liter bottle of Komili sunflower oil for 90 ₺ from an advertisement on Faceboo...k. Unfortunately, my MoneyPay account was charged 2,679.03 ₺ instead. Upon reaching out to Epttavm, they refuted the existence of the order and asserted that the account in questio...

Amazon Order Arrived Wrong and With Hidden Fees

Tunahan

Amazon

June 3, 2025 7:03 PM31

I bought a pair of summer motorcycle gloves from Amazon Turkey for ₺845. Since Amazon handles customs and shipping for t...he products it sells, and this item was listed with free shipping, I wasn’t expecting to pay anything extra. However, the product that arrived looks nothing like the one shown in t...

Amazon Order Arrived Wrong and With Hidden Fees

My Car's Oil Pressure Warning After Castrol Edge Oil Change

Zafer

Castrol

April 8, 2024 2:17 PM21

I took my car for maintenance, supplying parts from a reputable shop in Maslak auto industrial area to a private service.... They changed the ignition coils, spark plugs, and performed an oil change using Castrol Edge Titanium 5-30w ll, a product I've used without issues for a long time. After leaving ...

Shell Sold Me 1-Liter 10x40 Motor Oil Way More Expensive Than Others

Ebru

Shell

December 5, 2023 3:48 PM57

I bought Shell's 1-liter 10x40 motor oil for 240 TL at one station and 136 TL at another. I found this price difference ...too excessive, so I first complained to the station that sold the expensive oil. They said "Free Market". Then I informed Shell about this situation. Two days later, a customer rep...

Getir Overcharge for Orders with Incorrect Promotion Application

Batuhan

Getir

February 26, 2024 10:51 PM23

I placed an order on Getir where there was a promotion: spend ₺400 and get ₺200 off. I ordered items totaling ₺409, incl...uding ₺209 for selected items and ₺40 for shipping. I expected to pay around ₺249 in total, but I was charged ₺288. When I tried to address this through live support, I received no...