I purchased a Canon EOS 250D 18-55mm STM DSLR camera on July 17, 2024, and it malfunctioned within just one hour of use. Despite sending it to Canon's authorized service center, they have not provided a replacement, claiming they don’t have the necessary parts. The technician even confirmed that the camera itself is defective, yet 25 days later, I’m still waiting for a replacement. It’s frustrating to have paid for a product I can’t use, and I expect Canon to provide a new camera immediately.
I bought an iPhone 13 128 GB from Amazon.com on 24.02.2024, hoping for a smooth experience from a well-known company. Regrettably, after approximately 5 months, I began experiencing difficulties with the camera's focus. Upon contacting Amazon customer service, they advised me to obtain a malfunction...
I purchased a Kenwood blender, and it broke on the very first use. I took it to the service center on May 4, 2024, but over two months have passed without any resolution. Despite repeatedly contacting the service center for updates, all I’ve been told is that they’ve emailed the head office. Custom...
I purchased a Samsung dryer on September 15, 2024, and it hasn’t worked properly since installation. Despite contacting Samsung service multiple times, no action has been taken to resolve the issue. The dryer simply doesn’t dry clothes. Initially, customer service promised a replacement but kept de...
I purchased a Karcher RCV5 robot vacuum on 02.07.2023. In April 2025, I had to send it to service due to a malfunction. The product was received by the service center on 11.04.2025, and I was told it would be repaired and returned within 20 business days. However, it’s now 21.05.2025— over 40 days l...
My Karcher FC7 product has malfunctioned for the second time within the warranty period. I sent it to the service center using the home pick-up service on June 3, 2024. Despite more than three months passing, I haven't received any updates. In August, I contacted Karcher customer service to inquire ...
Comments