Kenwood Blender Broke on First Use – No Update After 2 Months in Service

I purchased a Kenwood blender, and it broke on the very first use. I took it to the service center on May 4, 2024, but over two months have passed without any resolution. Despite repeatedly contacting the service center for updates, all I’ve been told is that they’ve emailed the head office.

Customer service has been equally unhelpful, only offering to send another email with no follow-up or progress. This lack of communication and service is unacceptable.

I demand immediate action to resolve this issue. Either repair or replace the blender without further delays. Kenwood must take responsibility for their defective product and poor customer service. Please address this matter urgently.