Hello, I bought boots from the City's İçerenköy Camper store and only wore them about 10 times over 1.5 months—not even every day. The inner back part of the boot wounded my foot because the fabric came apart, exposing a hard material inside that caused pain. I took the boots back to the store for a return or exchange, but they told me the store would soon be closing and advised me to visit their Akasya Shopping Mall branch instead. I went there, and the boots were sent for inspection. Later, they called to say my request was denied, claiming "user error." I responded by saying I had only worn the boots a few times over a short period—how could it possibly be my fault? They just said they didn’t know and showed little interest in helping. I don't think it’s a coincidence that the İçerenköy store was closing. A brand that doesn’t care about customer satisfaction and fails to offer solutions will struggle to survive in today’s market. I will never shop from this brand again and will share my experience with everyone I know to help prevent others from going through the same.
I purchased a pair of Asics running shoes from the In Street store in Sefaköy Armoni Park. After about 10 months, the shoes started showing serious defects. The right front upper section began to split and come apart, and one of the laces snapped. What frustrates me most is that I did not even wear ...
I purchased a pair of Camper brand sandals from the Gordion store in Ankara, and wore them just once—indoors, at home. Shockingly, that single use was enough to cause painful sores on my feet. The design or material clearly doesn’t support comfort or proper foot alignment. I immediately returned to ...
Hello, On March 23, I bought New Balance shoes from Izmir Istinye Mall. Both shoes tore on the inside of the heel after only a month of wear. I didn't pay much attention to it at first. But after about 10 days, the lining near my big toes also started to come off. I was very upset that this problem ...
I bought a pair of Asics shoes and wore them only 10 to 12 times before the side stitching started to come apart. On February 20, 2025, I returned the shoes to the Ankara Kentpark AVM store with record number INT13217 for inspection. Just a week later, on February 27, I was told the request was reje...
I bought Armani boots with Gore-Tex soles and studs from the Armani store at Nişantaşı City's mall in Istanbul, as seen in the image. I only wore the boots twice. During a rainfall a month ago, I observed that my boots collected an incredible amount of water. I returned the boots to the Armani store...
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