I mistakenly clicked on the payment option on Cambly's screen, resulting in an unintended charge to my credit card. To make matters worse, since the payment went through as a single transaction, I couldn't even activate an installment plan to ease the cost. I've been a Cambly user for over four years, and I genuinely expected better support for loyal customers like myself in resolving such accidental payments. I am urgently requesting a refund for this transaction. Please address this issue promptly — I am counting on Cambly’s assistance to correct this mistake and return my money.
I attempted to purchase a Cambly membership and entered my card details. However, instead of providing the installment options I had seen earlier with a different card, the system charged the entire amount in one transaction. This was unexpected and not what I intended. I immediately sought assista...
About 5–6 months ago, I purchased a Cambly subscription. Before it could renew, I took steps to cancel it. I followed the instructions provided—sent the required cancellation email and even marked the subscription as “do not renew” in my account settings. Despite all of this, Cambly still withdrew m...
While reviewing the installment options for Cambly, I accidentally purchased a membership. Within minutes, I submitted a cancellation request, having not used the app or attended any classes. The next evening, Cambly responded, stating they would deduct a full month’s fee without a discount and only...
Last year, I purchased an individual one-year membership from Cambly. Around 1:30 a.m. on October 29, 2025, approximately around $524 was charged to my credit card for renewal without my approval or consent. I was never informed in advance that an automatic renewal or payment would occur. As soon as...
In August 2024, I paid for a one-month Cambly group class, expecting it to be a one-time payment. However, Cambly continued charging my card every month without my authorization. If I had wanted to continue, I would have manually selected a 6-month plan—but they took it upon themselves to withdraw m...
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