In August 2024, I paid for a one-month Cambly group class, expecting it to be a one-time payment. However, Cambly continued charging my card every month without my authorization. If I had wanted to continue, I would have manually selected a 6-month plan—but they took it upon themselves to withdraw money from my card without my consent.
I traveled abroad after using Cambly, leaving my card with a zero balance. Now, in February 2025, I’ve returned to find months of unauthorized charges on my card. This caused my account to accrue interest and penalties, leading to a financial burden I did not agree to.
I demand an immediate refund for all unauthorized charges and expect Cambly to stop charging customers without explicit approval. No company should have access to continue auto-billing users without consent. I need a resolution ASAP!
On June 30, 2024, I purchased a course from Cambly, only to realize later that it was a group lesson. I immediately requested cancellation, but Cambly responded with a convoluted explanation, stating that because I had committed to a 3, 6, or 12-month plan, the discount I received was voided. They a...
Last year, I purchased an individual one-year membership from Cambly. Around 1:30 a.m. on October 29, 2025, approximately around $524 was charged to my credit card for renewal without my approval or consent. I was never informed in advance that an automatic renewal or payment would occur. As soon as...
I just realized Cambly renewed my subscription without my consent after my 3-month plan ended. The system automatically charged my saved card without any prior notification, and I was not asked for approval by my bank or Cambly. After seeing similar complaints, I understand this is a common issue, ...
I signed up for a Cambly membership a year ago, which was supposed to expire this month. However, Cambly renewed my subscription for another year without informing me and charged the full annual fee to my card. This is unacceptable, especially since I haven’t attended any lessons in the past few mon...
About 5–6 months ago, I purchased a Cambly subscription. Before it could renew, I took steps to cancel it. I followed the instructions provided—sent the required cancellation email and even marked the subscription as “do not renew” in my account settings. Despite all of this, Cambly still withdrew m...
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