Dear Sir/Madam, I am writing to express my dissatisfaction with my recent shopping experience on Amazon, where I have encountered incorrect product deliveries for the second time. Previously, when I ordered La Roche-Posay Cicaplast Baume B5 cream, I received a counterfeit product. Now, instead of the protective case I purchased for my over-ear headphones, I have been sent a completely unrelated bag. This situation has caused a highly negative shopping experience, both in terms of customer satisfaction and trust. The product I ordered and the one I received bear no resemblance, and I am providing images as proof. As I live in a remote district of İzmir, dealing with shipping processes is quite inconvenient for me. I want to emphasize that I should not have to put in extra effort to resolve an issue that is not my fault. Therefore, I request that my issue be resolved as soon as possible, either by sending me the correct product or issuing a refund. Otherwise, I may consider canceling my Amazon Prime membership and discontinuing my shopping on the platform. I strongly urge Amazon to be more vigilant in monitoring the sellers it works with to prevent similar issues from occurring in the future. I kindly request that you take the necessary steps regarding this matter and provide me with a prompt response. Sincerely
Customers are being upset by Amazon.com.tr. They sent me the wrong item not once, but twice, instead of the product specified in my purchase invoice. What is their solution? "Send it back," they instruct. Nonetheless, the replacement they send is incorrect. Finally, shopping on amazon.com.tr has tur...
I am writing to express my extreme dissatisfaction with the shipping services provided by Amazon. Despite being in the year 2023, I am still encountering issues with the accuracy of shipping arrival times. If it’s not possible to deliver within one day, I urge you to refrain from making such promise...
This letter is written to bring your attention to ongoing and unresolved issues with my Amazon Turkey account, which has persisted for over a year. Despite multiple attempts to address my concerns, I have not received adequate assistance from customer service, leading to significant disappointment. ...
Despite my active Amazon Prime membership, I am unable to benefit from the next-day delivery service, which is one of the main Prime privileges. On Sunday, September 7, I placed an order (Order No: 404-3689238-7211522) totaling ₺1,870 to be delivered to my address in Bursa/Yıldırım. Although I selec...
I purchased a pair of Adidas shoes from Amazon Turkey approximately 6 months ago. After about 5 months of regular use, the sides of the shoes started to tear. I contacted Amazon customer service and returned the product for inspection. However, it was sent back to me with the explanation that the da...
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