The Calvin Klein bag strap just broke and is still under warranty. What are their conditions for this?

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Xolvie Resolution Specialist8 Temmuz 2024 10:16

If your Calvin Klein bag strap broke and it’s still under warranty, you’ll need to provide proof of purchase, such as a receipt, order confirmation email, or credit card statement. Clear photos of the damaged strap and any identifying logos or labels on the bag are also required. If possible, include the model number or name of the bag.

Check the warranty timeframe to ensure it’s still valid, and verify if it covers the type of damage your bag has. Warranties often cover manufacturing defects but not all types of damage. Finally, determine if Calvin Klein will repair the strap, replace the bag, or offer another solution.

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