The Calvin Klein bag strap just broke and is still under warranty. What are their conditions for this?

On September 10, 2025, I purchased a Calvin Klein Tote bag from Boyner. After using it for the first time, the surface of the bag began peeling. Experiencing this kind of issue after just one use is both surprising and disappointing. My order number is 4156551962, and I paid ₺5,950 for the bag. Aft...

In July 2025, I purchased a pair of Calvin Klein sneakers from the Boyner Trabzon Forum store. Within just two months, the sides of the shoes began to split. Since the product is under warranty, I sent it twice for inspection through Boyner, and both times the case was registered under Test Form No:...

In May 2025, I purchased a Calvin Klein Sculpted crossbody bag through Trendyol. I have only used the bag six times in total, and before even a year passed, by August, the leather began peeling at the seam near the zipper area. I received and used the product at Şehit M** B** Street, Kütahya city ce...

On July 26, 2025, I purchased a white Calvin Klein shoulder bag from the Boyner store at Forum Istanbul. The first time I used the bag, I noticed that the edges had turned blue, as if the color had transferred. I took the product back to the store and requested an inspection. I was told over the ph...

On September 27, 2025, I purchased a Calvin Klein jacket from the Optimum store. On October 10, 2025 — less than 15 days later — I wanted to return it. Since Calvin Klein offers a 30-day return and exchange policy, I brought my receipt and requested a refund. However, the store refused to accept the...

The Calvin Klein bag I purchased on September 26 has already split at two different corners along the bottom. This is not the quality I expected from a brand like Calvin Klein. I am requesting an immediate refund for this defective bag. If Calvin Klein stands by its reputation, they should take resp...

I bought a Calvin Klein bag recently, and in just 20 days, the bottom corners have ripped. When I tried to return the item, I gave it to the customer service at the store. They told me that they would send it to Calvin Klein's customer service. But then, I found out that my refund request was denied...

**Headline: Calvin Klein Bag Nightmare: Stains Discovered After Opening Gift - No Quality Assurance?** I opened the package of the Calvin Klein bag, a gift from my spouse for our anniversary, and noticed stains on the bag after removing the tags. Despite sending the unused bag three times since Aug...

Hey, I bought this product and it has some problems with the stitching and the front pocket isn't symmetrical. Even though I liked the product, I didn't end up returning it. But it hasn't even been a year yet, and the straps on the side are already starting to rip. It's a little bag, and I don't eve...

+1

We used to consider Calvin Klein a top-tier brand, but it seems we were wrong. The bag we purchased started falling apart from an unexpected place within just 6 months. Despite this being clearly a manufacturing defect, they insisted it was a user error. Our complaints were completely ignored, and w...