My Calvin Klein Bag Order Arrived Stained, and Return Request Rejected

**Headline: Calvin Klein Bag Nightmare: Stains Discovered After Opening Gift - No Quality Assurance?**

I opened the package of the Calvin Klein bag, a gift from my spouse for our anniversary, and noticed stains on the bag after removing the tags. Despite sending the unused bag three times since August, the company has thoroughly inspected it and even sent a letter claiming it has been used and deformed. How could they not determine the bag was unused in their inspection? I purchased the product from Boyner Sakarya, and I am a loyal customer there. I have bought numerous bags, wallets, and perfumes from Calvin Klein and other brands at Boyner. We thought Calvin Klein, being a global brand, was synonymous with quality, but it seems the brand doesn't stand behind any of its products despite its popularity and reputation. If this product goes through your quality control, then the fault lies with the seller. I hold neither of these companies blameless, and it's disheartening to see even giant brands neglecting their customers.