In July 2025, I purchased a pair of Calvin Klein sneakers from the Boyner Trabzon Forum store. Within just two months, the sides of the shoes began to split. Since the product is under warranty, I sent it twice for inspection through Boyner, and both times the case was registered under Test Form No: 1356951.
After each inspection, I was told that the issue was not covered by warranty, and my claim was rejected with no resolution provided. During this process, even the store employees advised me not to buy Calvin Klein products, saying that the brand does not stand behind its products.
I am deeply disappointed with Calvin Klein’s lack of responsibility and Boyner’s handling of the situation. I now have no confidence in the brand and will share my experience with others to warn potential buyers.
I am requesting a full refund for my defective product, which is still under warranty, and I would like to emphasize that if no resolution is offered, I will file a complaint with the Consumer Arbitration Board.
I bought Calvin Klein sneakers from the Boyner store in April 2023. After only a few days of use, the back interior of the shoe began to separate, and the point where the sole connects began to separate on both shoes. They blamed it on user error when I sent them in for inspection. It's extremely in...
On October 19, 2023, I purchased a pair of Calvin Klein boots from Boyner for approximately ₺4,000. I used the boots only for daily wear under normal conditions, but before even a year had passed, cracks and splits appeared on both sides of the boots. I brought them to the Boyner store for inspectio...
On July 26, 2025, I purchased a white Calvin Klein shoulder bag from the Boyner store at Forum Istanbul. The first time I used the bag, I noticed that the edges had turned blue, as if the color had transferred. I took the product back to the store and requested an inspection. I was told over the ph...
On June 27, 2023, I purchased a Calvin Klein sneaker from the Boyner store at Mall Of Istanbul. Despite wearing it regularly, just four months in, the shoe developed a stitching issue on the side. I took it back to Mall Of Istanbul Boyner, and they assured me they would send it for inspection, a pro...
On March 22, 2025, I purchased a pair of Skechers shoes from the Boyner store at Samsun Piazza AVM. Despite spending a significant amount, the shoes started to split open from the side and front after just 2 months of occasional use. I immediately contacted the store, and they accepted the shoes for...
Comments