On April 21, 2024, I ordered two perfumes from Boyner’s mobile app, trusting that they would be 100% authentic, as stated in the product description. However, when I checked the ÜTS (Product Tracking System), I discovered that the perfumes were not genuine.
I immediately called Boyner three times, and each time, I was told that someone would get back to me—but no one ever did. I paid for authentic products from a reputable store, yet I ended up with counterfeit items and zero customer support.
If Boyner does not resolve this issue and refund my money, I will pursue all legal options. Selling fake products while advertising them as authentic is unacceptable!
On May 7, 2023, I purchased a Shiseido Zen perfume from Prime Mall Boyner at full price, avoiding discounts to ensure I received a fresh, authentic product. However, when I scanned the barcode on the ÜTS (Product Tracking System), the product was not registered. Suspicious, I took it back to the sto...
I purchased a 200ml Hugo Boss perfume from the Boyner website 10 days ago, but I am extremely disappointed with its performance. The scent’s longevity is remarkably low, which doesn’t align with the premium price I paid. This raises concerns about the product’s authenticity. As a trusted retailer, ...
I recently purchased a Loreal Paris Yves Saint Laurent men’s perfume from Boyner’s 41 Burada store, a fragrance I've used for years without issue. However, this bottle smelled completely off, like a fake perfume, with an unpleasant and spoiled scent. I returned it to Boyner, but Loreal Paris rejecte...
I ordered a Shiseido Zen perfume from Boyner, but after my cousin bought the same product, we realized the scent was not long-lasting. Since I hadn’t opened mine, I decided to return it for a refund. When I went to Boyner, they scanned the barcode, and it didn’t match their system! This made me que...
On August 22, 2025, I placed an order through the website Suyu Parfüm for four perfumes from brands including Armani, Calvin Klein, and Burberry (Order No: 4053). I paid 3,141 TL via credit card through Sipay Shopier. The package was delivered on August 23, 2025 by Aras Kargo (Tracking No: 5668*****...
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