Our Buderus combi boiler has been giving us trouble for two years, and the company hasn't helped us find a solution. Even though they said they were good quality, they left us with a broken three-way valve and electrical problems without any real solutions. After we wrote them a letter about the problem, they sent us two cups as an apology, which didn't really fix the problem. We have to boil water in pots to take showers because the company keeps not giving us any real solutions. When we asked for a refund or a new master model, they only offered to give us back the price of the boiler four years ago, which isn't enough to buy a new water heater today. We had faith in the brand, but our experience with Buderus has only made us feel bad.
I have a Buderus combi boiler and even purchased an extended warranty, but my experience has been nothing short of a nightmare. My boiler broke down, and for four months, it has not been repaired. I received a bill for ₺25,000, yet the service still hasn't been able to fix it. They removed the boile...
2 years ago, we were torn between two companies when looking for a combi boiler for our new home. One of them was Buderus. Unfortunately, we bought it because we were deceived by the advice given by those who advised us not to buy Buderus, there is a material shortage, it comes late, and it is a bit...
Around two months ago, our Buderus boiler malfunctioned. When the authorized service technician came, they informed us that the main heat exchanger was broken and would be replaced once the part arrived. However, despite numerous follow-ups, we are still being told that the part has not arrived. The...
I bought a Buderus boiler three years ago, but it has been faulty ever since. Despite the service's repeated assertions of an electrical malfunction, I am an electrical technician and know that this is not the root cause of the problem. I live in a 46-unit building with other residents who have Bude...
We purchased a Daikin boiler in 2020, and two months after installation, it stopped providing hot water to the taps and shower. Since 2020, the service team has come seven times for the same issue, yet no solution has been provided. Each time, they suggested that the problem was on our end. On one o...
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