Buderus heating problem

I have a Buderus combi boiler and even purchased an extended warranty, but my experience has been nothing short of a nightmare. My boiler broke down, and for four months, it has not been repaired. I received a bill for ₺25,000, yet the service still hasn't been able to fix it. They removed the boile...

Around two months ago, our Buderus boiler malfunctioned. When the authorized service technician came, they informed us that the main heat exchanger was broken and would be replaced once the part arrived. However, despite numerous follow-ups, we are still being told that the part has not arrived. The...

We purchased the Buderus Logamax Plus in December 2022, and after just one year, it started displaying error code 224, preventing us from using hot water. The company directed us to their service team, and we were initially told to "reset" the system whenever this issue occurred, which worked tempor...

My Buderus boiler was malfunctioning, and the hot water stopped working. After attempting a reset with no success, I contacted the authorized service. They asked if the boiler had been cleaned, and since it hadn't, they advised me to get it cleaned before they could assist. I had the cleaning done, ...

I purchased a Buderus boiler on April 28, 2023, expecting a high-quality product. However, within just six months, it began to fluctuate between hot and cold water. When I called for service, the technician blamed the issue on limescale in the water, suggesting that treated water be added to the sys...

I purchased 32 Buderus GB012-25k combi boilers for our flats on our site. However, the product pictured below started malfunctioning just one year after purchase. Despite replacing the ejector and another small part, the issues persist. Buderus offered to refund the purchase price from two years ago...

I have 2 Buderus GB012 model combi boilers in 2 different flats in the same building. As far as I learned during the meetings held in the 100-unit apartment, no one uses Buderus except me, they prefer affordable products. The condensation exchanger of both boilers exploded twice in 3 years. When I l...

As soon as my Buderus GB172 reached the end of 3-year guarante, it started to have problems. First I had to get the ignition electrode set to be replaced since I got 9A227 code. A few days later, safety vane needed to be replaced, since it started to drool. Just a few more days later, there started ...

The brand-new Buderus boiler I got decided to clock in for just one shift and then call it quits – now the radiators are as cold as ice. The Amasya Buderus service gave me the runaround, promising to show up twice with dates and times, only to bail later, blaming it on some sudden rush of work. I'm ...

When I discovered that my Buderus Logamax Plus GB122i combi boiler, which was put into operation in 2023 and started to use in heating and bathroom without turning it off as of November 2023, was working smoothly on the night of Friday, November 24, 2023, but was not working on the morning of Saturd...

2 years ago, we were torn between two companies when looking for a combi boiler for our new home. One of them was Buderus. Unfortunately, we bought it because we were deceived by the advice given by those who advised us not to buy Buderus, there is a material shortage, it comes late, and it is a bit...

I purchased the Buderus Logamax Plus gb122i-24 KD H model boiler in December 2022, and it was installed in the first week of January 2023. During installation, we noticed the absence of the blue-colored pressure relief valve. It was promised that the valve would be sent to us, but to this day, it ha...

My Buderus GB062 boiler gave a 6A error, and the service team has visited three times, replacing all parts without success. They even took it to their workshop, claiming it's a complex device like launching a rocket to the moon. After a week, they still hadn't identified the problem, and when I requ...

Our new Buderus combi boiler is not working properly because of problems with the mainboard. We've been waiting for this part for a long time now and customer service hasn't given us a helpful response. Yesterday, when we were talking to customer service, they told us that the mainboard will be deli...

the house I'm renting installed a Buderus brand GB012 model combi boiler, all because of some condensing rule. At first, everything seemed hunky-dory, but as luck would have it, the real troubles kicked in right after the warranty said its goodbyes. I've had this boiler repaired not once, not twice...