Our new Buderus combi boiler is not working properly because of problems with the mainboard. We've been waiting for this part for a long time now and customer service hasn't given us a helpful response. Yesterday, when we were talking to customer service, they told us that the mainboard will be delivered in about 20 business days. Wow, this feels like forever. Our house is really cold, and we don't have any hot water. We're really upset about this situation caused by Buderus, and we plan to take legal action, including asking for a refund for the heating system.
Around two months ago, our Buderus boiler malfunctioned. When the authorized service technician came, they informed us that the main heat exchanger was broken and would be replaced once the part arrived. However, despite numerous follow-ups, we are still being told that the part has not arrived. The...
2 years ago, we were torn between two companies when looking for a combi boiler for our new home. One of them was Buderus. Unfortunately, we bought it because we were deceived by the advice given by those who advised us not to buy Buderus, there is a material shortage, it comes late, and it is a bit...
I purchased the Buderus Logamax Plus GB-1 172.2 35/40 KW condensing boiler on 26/08/2024, and the installation was completed on 24/12/2024. However, f...
I was disappointed to find that the motherboard of the Hoover dryer I had just bought broke down after only one week of use. The service crew came out on November 25 and told me they ordered the part, but now two weeks later, I still haven't received it. I am currently without a functional dryer in ...
I have a Buderus combi boiler and even purchased an extended warranty, but my experience has been nothing short of a nightmare. My boiler broke down, and for four months, it has not been repaired. I received a bill for ₺25,000, yet the service still hasn't been able to fix it. They removed the boile...
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