I purchased the Buderus Logamax Plus gb122i-24 KD H model boiler in December 2022, and it was installed in the first week of January 2023. During installation, we noticed the absence of the blue-colored pressure relief valve. It was promised that the valve would be sent to us, but to this day, it hasn't arrived. Since the earthquake in Kahramanmaras on February 6, 2023, we couldn't access our homes for two months, and as the weather warmed up, we only returned home in May, without using the boiler. On November 19, 2023, when we tried to use the boiler, we realized there was no hot water flowing into the radiators. I contacted customer service, and they said a service technician would be sent, but it's been four days, and no one has called. The boiler, used for only a month, is now broken, and my money seems wasted. It turns out, choosing a Buderus boiler was a big mistake
I purchased the Buderus Logamax Plus GB-1 172.2 35/40 KW condensing boiler on 26/08/2024, and the installation was completed on 24/12/2024. However, f...
We purchased the Buderus Logamax Plus in December 2022, and after just one year, it started displaying error code 224, preventing us from using hot water. The company directed us to their service team, and we were initially told to "reset" the system whenever this issue occurred, which worked tempor...
When I discovered that my Buderus Logamax Plus GB122i combi boiler, which was put into operation in 2023 and started to use in heating and bathroom without turning it off as of November 2023, was working smoothly on the night of Friday, November 24, 2023, but was not working on the morning of Saturd...
On 10.02.2024, I purchased a Buderus combi boiler, model BUDERUS LOGOMAX PLUS GB122İ - 24 KW, and noticed an acoustic sound coming from it just two days later. The issue was not resolved despite contacting the service seven times and their repeated attempts, including replacing key components like t...
In 2021, we purchased a Buderus brand combi boiler, but since day one, it has been plagued with constant malfunctions, primarily showing error code 227. These issues stem from problems such as gas cut-off, no flame, and now, the screen has completely gone blank. Since 2021, the authorized service pr...
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