I’ve been using BTCTURK for a long time, but my first attempt to transfer coins has been a nightmare. There’s no phone number to call for help, and the one they provide just tells you to send an email. I’ve emailed them, but they only respond with vague messages about "security reasons" without explaining what the issue is or how to fix it. They claim I’ll be contacted, but no one calls. It’s been days of frustration. When I try to log in, it says my password is incorrect. I reset it, get confirmation that it’s successful, but then the new password is also marked wrong. This experience is driving me crazy. Please unlock my account so I can withdraw my funds and stop dealing with BTCTURK!
For the past two days, I haven’t been able to access my BtcTurk account due to a so-called “security reason.” Support told me someone would call—but no one has contacted me since. This started after I accidentally sent money to the wrong wallet. Now my account is blocked, and I’m left in the dark wi...
I recently had to change my phone number and now can’t access my BTCTURK account, which contains my investments. There’s no customer service number to contact, and despite repeatedly submitting requests through the phone number change section in the "help" section, I’ve received no response at all. ...
I recently changed my phone, and now I can’t access my email associated with BtcTurk. When I try to log in, it sends a verification code to my old email, which I no longer have access to. Since my password was stored on my previous phone, I am completely locked out of my account. I have been trying...
I can’t log in to my BTCTURK account. After entering my password, I receive an SMS code, which works fine. However, the system then says a verification code has been sent to my email to register the device. Despite checking my inbox, spam, and trash folders multiple times, I never receive the email....
I sent money to another account through BTCTurk, but there was an issue with the transfer. I reported the problem to BTCTurk, and they informed me they would close my account for security reasons. I immediately explained that my account contains coins and that it shouldn’t be closed. Despite my warn...
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