I recently had to change my phone number and now can’t access my BTCTURK account, which contains my investments. There’s no customer service number to contact, and despite repeatedly submitting requests through the phone number change section in the "help" section, I’ve received no response at all. It’s incredibly frustrating that there is no one to address such an important issue, leaving me locked out of my own account. How is it possible that there’s no proper customer support for this? I need this resolved urgently, but I feel completely ignored.
I haven’t been able to access my BtcTurk account for two full days. When I contacted support, they told me someone would call me back—but no one has reached out since. I’m starting to suspect that my account may have been accessed by someone else without my permission, and I had no choice but to req...
I’ve been using BTCTURK for a long time, but my first attempt to transfer coins has been a nightmare. There’s no phone number to call for help, and the one they provide just tells you to send an email. I’ve emailed them, but they only respond with vague messages about "security reasons" without expl...
I recently changed my phone, and now I can’t access my email associated with BtcTurk. When I try to log in, it sends a verification code to my old email, which I no longer have access to. Since my password was stored on my previous phone, I am completely locked out of my account. I have been trying...
It’s been five days since I lost access to my BtcTurk account, and I’m still completely in the dark. I can’t reach anyone—no proper support, no updates, no answers. My messages are now being outright ignored. I feel abandoned and helpless, with ₺100,000 stuck in my account and no way to even confirm...
For the past two days, I haven’t been able to access my BtcTurk account due to a so-called “security reason.” Support told me someone would call—but no one has contacted me since. This started after I accidentally sent money to the wrong wallet. Now my account is blocked, and I’m left in the dark wi...
Comments