I recently changed my phone, and now I can’t access my email associated with BtcTurk. When I try to log in, it sends a verification code to my old email, which I no longer have access to. Since my password was stored on my previous phone, I am completely locked out of my account.
I have been trying to resolve this for a long time, but there is no customer service phone number to call. I need to update my email as soon as possible so I can log in and deposit funds. I also have money stuck in my account, which I can’t access. BtcTurk, please respond and fix this immediately!
I can’t log in to my BTCTURK account. After entering my password, I receive an SMS code, which works fine. However, the system then says a verification code has been sent to my email to register the device. Despite checking my inbox, spam, and trash folders multiple times, I never receive the email....
Hello, I am unable to log into my BTCTURK account. I cannot remember the email address I used for the account, and since I no longer have access to my old phone number, I’m unable to reset my password. Despite reaching out to the support team, I have received no response or assistance. It is frustr...
Hello, I am trying to change my phone number on BtcTurk, but the verification SMS is not arriving on my new number. As a result, I am unable to update my number or access my account. This issue is highly frustrating and has left me locked out of my account. I need urgent assistance to resolve this ...
I cannot log in to my KuCoin account because the verification code is being sent to my old phone number. I want to update my phone number, but the system does not allow it, and as a result, I cannot access my account. This issue has been going on for one month, and since there is no Turkish-language...
I recently had to change my phone number and now can’t access my BTCTURK account, which contains my investments. There’s no customer service number to contact, and despite repeatedly submitting requests through the phone number change section in the "help" section, I’ve received no response at all. ...
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