My Bosch 24 BTU air conditioner failed, and I reported it on July 27th. They promised to contact me within a day, but it's now August 1st, and I haven't heard from any authorized service personnel. Trying to stay cool in this heat has been difficult, and despite numerous phone calls, they keep promising that someone will call me back. I don't believe they place a high value on customer satisfaction. The silence from Bosch's customer service is both frustrating and unacceptable. The delay in addressing the problem with my air conditioner has left me feeling ignored and neglected. It's disheartening to receive such poor service from a reputable company like Bosch.
I wish I hadn't bought an air conditioner from Bosch 15 days ago. They don't even have an AC installation service, and the one they sent wouldn't do it. When I called Bosch's customer service, they kept saying they would send another service, but nothing happened. I don't know what to do. As if that...
In July 2024, I purchased a Bosch refrigerator with an extended warranty. I am still paying for it, yet only seven months later, the freezer stopped cooling properly and displayed an error. I contacted customer service, and a technician came on Friday evening. On Saturday morning, they installed a ...
I bought a Bosch air conditioner on July 28th. When I called the service and asked for a date for the contact, they told me that they would come for the installation on August 9th. When I called today to ask what time they would come, they told me that they could come on August 16th at the earliest....
On June 28, 2024, our company purchased a Bosch air conditioner from the Konya Central Yuva authorized dealer. Despite 13 days passing, the authorized service they directed us to hasn't installed the unit. We've reported this multiple times through customer service, but unfortunately, we've made no ...
I bought a Bosch air conditioner about 1.5 years ago, but it broke down on May 15, 2023. I filed a warranty claim, and the service arrived on May 20th and allegedly fixed it. However, it broke down again the next day. I went through this cycle several times, and today, July 20th, my air conditioner ...
Comments