I bought a Bosch air conditioner about 1.5 years ago, but it broke down on May 15, 2023. I filed a warranty claim, and the service arrived on May 20th and allegedly fixed it. However, it broke down again the next day. I went through this cycle several times, and today, July 20th, my air conditioner is still malfunctioning and unrepaired. Customer service is apathetic; they act as if they gave us the AC for free. We've been here for over two months and are still suffering in Adana's scorching 40-degree heat. To make matters worse, my wife is expecting a child and works from home. The oil leaking from the faulty air conditioner has ruined our walls. However, according to Bosch, it is our fault that we chose their product. According to them, the inept Bosch service and deceptive customer service are not to blame. Don't make the same mistake we did; if you don't want to end up like us, avoid Bosch at all costs.
I purchased a Bosch air conditioner with an active warranty in 2021. The service team arrived, installed it, and then left. I have two air conditioners at home, and I only used the Bosch unit sparingly because the weather was still cool. However, as temperatures in Turkey rose above normal, I began ...
On 07/08/2025, my Bosch Climate 3000i air conditioner was installed by the authorized Bosch service in Kırıkkale. After I began using the unit, I noticed that it started leaking water about an hour into operation. I contacted the service center, and they advised me to turn the unit off for 30 minute...
I purchased a Bosch Climate 2000U CL2001U W35E air conditioner from Trendyol for ₺26,400. I bought this air conditioner for my home in central Elazığ and have been trying to get it installed for three days, trying to reach the service center. It took me a full six hours, and when I finally did, I wa...
On August 20, 2020, I purchased a Bosch refrigerator from Gizerler AVM in Adana, and since the very first year, I’ve been dealing with the same recurring issue year after year. In 2021, I filed the first service request, and the refrigerator was repaired. However, the exact same problem occurred aga...
Comments