I booked an international hotel stay through Booking.com, but several days have passed and the payment has still not been processed from my card. This delay leaves my reservation status uncertain, and I am concerned that my booking might not be guaranteed. I have tried multiple times to contact Booking.com to clarify the situation, yet there is no accessible phone number or functional email address to reach a live representative.
As a paying customer, I expect that if a service is being offered, there should also be a reliable support system to handle problems quickly. Instead, I am left completely in the dark with no confirmation on whether my stay is secure. This lack of communication is unacceptable, especially for time-sensitive international travel plans.
I urgently request Booking.com to process my payment immediately, confirm my reservation, and provide a direct contact method for resolving such issues without unnecessary delays.
I made a hotel reservation through Booking.com and paid the full amount at checkout. However, I never received a confirmation email, which is normally sent instantly after booking. When I contacted Booking.com customer service, they told me that if no confirmation was received, then the reservation...
I made a hotel reservation on Booking.com, and the payment was successfully charged to my credit card. However, the reservation was later canceled by Booking.com, and the refund has not been processed to my card. When I contacted Booking.com, they told me to follow up with my bank, but the bank dire...
I attempted to book a hotel through Booking, and the payment was successfully charged to my account. However, the system showed an error, and the reservation does not appear in my account. I tried reaching out to Booking, but they have no contact number, and my emails remain unanswered. Currently, ...
I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money. I’ve contacted customer service multiple times and sent numerous emails, but each response just asks m...
I tried to book a hotel through Booking, and while the payment was successfully charged, no reservation was made. There is no contact number available to reach them, and they have not responded to any of my emails. This situation has left me frustrated and without a resolution. I demand an immediat...
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