I did not receive the invoice for the accommodation I paid for through booking.com. Since it is an official scientific event, my workplace will cover it, but an invoice is required. Even though I told Booking about the invoice, they directed me to the hotel. However, the hotel stated they couldn't provide it since I paid through Booking. Why can't we obtain an invoice for our expenses through booking?
I booked and paid in full for a hotel stay through Booking.com, expecting a smooth experience. But now I’m facing an unbelievable issue—I can’t get an invoice for the service I already paid for. I’ve contacted both the hotel and Booking.com, and they keep sending me back and forth. The hotel says it...
I’m extremely disappointed with the lack of accountability from Booking.com and the hotel I booked through their platform. Due to a flight delay, we arrived at the hotel one day late, and to claim a refund from the airline, I simply needed an official hotel invoice showing the full booking details. ...
I made a hotel reservation through Booking.com, paid in full, and arrived expecting a smooth check-in. But to my surprise, the hotel demanded an additional €200 per person as a deposit—something that was never mentioned during the booking process. I’ve used Booking many times before and never encoun...
I made a reservation through Booking.com this summer and reached out for support, but despite being told to email my details, I never received a response. Now I’m facing the same issue again. I requested an invoice from the place I stayed, but they told me I can only get it through Booking.com. Howe...
I booked a stay at Cozy Studio at Kukaki in Athens, Greece through Booking.com, for September 29–October 4, 2025. When making the reservation, there was no free-cancellation option. During the booking process, there was a section labeled “Request an Invoice,” so I checked that box assuming I would r...
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