I made a reservation through Booking.com for a trip to Madrid one month ago, using confirmation code 4942257019. Upon arrival, I noticed that the hotel’s price had dropped by half compared to what I paid.
I repeatedly reached out to Booking.com via messages, creating multiple tickets to address this issue, but I received no response or resolution. It is unfair that I paid significantly more while the price was considerably lower during my stay.
I request that Booking.com apply the necessary adjustments and refund the price difference promptly. This lack of responsiveness is unacceptable, and I hope the company resolves this issue to ensure customer satisfaction. Thank you.
I booked and paid for a hotel reservation through Booking.com. Just two days after my booking, I noticed that the prices for the same stay had dropped by 40%. Naturally, I reached out for assistance. The hotel directed me to contact Booking.com customer service, but I have yet to receive a response....
We booked a hotel in Paris through Booking.com and later noticed that the price for the same stay dropped after our check-in date. Upon contacting Booking.com, they acknowledged the price difference and confirmed via email that we were eligible for a €290 refund under their price match policy. Foll...
I booked a hotel in Spain through Booking.com for a stay from September 18-20, but the hotel unexpectedly canceled my reservation without any explanation. It’s been 1.5 months since the cancellation, yet I still haven’t received a refund from Booking.com. Despite making countless calls and spending ...
I am really dissatisfied with Booking.com's lack of communication over an issue with a recent visit. I submitted a complaint to resolve the issue, but all I've received are automated responses asking for the confirmation code, which I've already supplied several times. Despite giving all needed inf...
I made a reservation through Booking.com for One Bedroom near Floranca Park from January 6, 2025, to February 6, 2025. The total payment of ₺37,492.84 was charged to my credit card. However, the property canceled my reservation, and despite numerous follow-ups, neither the property nor Booking.com h...
Comments