I booked a hotel in Spain through Booking.com for a stay from September 18-20, but the hotel unexpectedly canceled my reservation without any explanation. It’s been 1.5 months since the cancellation, yet I still haven’t received a refund from Booking.com. Despite making countless calls and spending hours on the phone with them, I am no closer to a resolution. This experience has been extremely frustrating, and I feel that Booking.com has been highly unhelpful in handling this situation. Now, when I try to contact them, my calls don’t even go through—I suspect I’ve been blocked.
I am urgently requesting that Booking.com refunds my payment without further delay. This issue has caused significant inconvenience, and I expect immediate action to be taken.
I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money. I’ve contacted customer service multiple times and sent numerous emails, but each response just asks m...
I booked a hotel in Spain through Booking.com and used my reservation to apply for a visa. However, while my visa application was still being processed, the hotel canceled my reservation without any explanation. Instead of providing a valid reason or offering assistance, Booking.com simply sent an ...
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
On July 22, I paid a total of €1,600 via my credit card for a reservation at Hotel Barcelona Center in Spain through Booking.com. I later canceled the booking, and since it was eligible for free cancellation, I expected a full refund. When I contacted the hotel directly, they confirmed that they had...
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