I rented a house in Rome through Booking.com, but it was filthy and full of missing essentials. I had booked it for 7 days, but after just one night, I left and moved to another place. Despite contacting Booking.com multiple times, they have refused to issue a refund. I’m extremely disappointed and will never use Booking.com again. They completely ignored my complaints and left me paying for a place I couldn’t even stay in. Booking, I demand a refund!
I rented a house in Rome through Booking.com, and the house was extremely dirty and full of deficiencies. I was supposed to stay for 7 days, but after spending just one night, I left the house and moved to another accommodation. Despite having written to Booking.com multiple times, they did not issu...
My wife and daughter made a hotel reservation in Rome through Booking.com, but when they arrived in the city, they were shocked to discover that the hotel didn’t even exist. They were completely stranded in a foreign country with nowhere to stay. To make matters worse, Booking.com refused to refund ...
On October 18, 2025, my Rome hotel reservation (booking number 6933779600) made through Booking.com was canceled without any prior notice or explanation. I contacted customer service multiple times—by phone, email, and through the app. At first, I was told that a new hotel would be arranged, but the...
I booked a room at Hotel Eden in Florence, Italy, through Booking.com, but when I arrived, they refused to give me my room. It seems like they sold my reservation to someone else, even though I had already paid. Instead of fixing the issue, they kicked me out, claiming my reservation was non-refunda...
On January 22, 2025, we made a reservation through Booking.com for a house in Rome for our travel dates: July 6–10, 2025. To secure the booking, we confirmed the reservation with a credit card hold on January 24, 2025. However, on June 3, 2025, the host unexpectedly canceled our reservation. Even t...
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