I rented a house in Rome through Booking.com, and the house was extremely dirty and full of deficiencies. I was supposed to stay for 7 days, but after spending just one night, I left the house and moved to another accommodation. Despite having written to Booking.com multiple times, they did not issue a refund. I will never use Booking.com again.
I rented a house in Rome through Booking.com, but it was filthy and full of missing essentials. I had booked it for 7 da...ys, but after just one night, I left and moved to another place. Despite contacting Booking.com multiple times, they have refused to issue a refund. I’m extremely disappointed and
On October 18, 2025, my Rome hotel reservation (booking number 6933779600) made through Booking.com was canceled without... any prior notice or explanation. I contacted customer service multiple times—by phone, email, and through the app. At first, I was told that a new hotel would be arranged, but the
My wife and daughter made a hotel reservation in Rome through Booking.com, but when they arrived in the city, they were ...shocked to discover that the hotel didn’t even exist. They were completely stranded in a foreign country with nowhere to stay. To make matters worse, Booking.com refused to refund
I had one of the worst travel experiences ever thanks to Booking.com. I reserved a hotel room in Tokyo through their pla...tform, but when I arrived, I couldn't reach the host and was denied check-in entirely. After contacting Booking.com support, they managed to reach the property owner, who sent an e
I booked a property in Swindon, UK through Booking.com, managed by Shortsta...yco.uk, for a 17-day stay. When I arrived, I was shocked by the condition o
