Our reservation for a home in Paris through Booking.com turned out to be different from the pictures. We can't find anyone at the location. When we called Booking.com, they requested confirmation number and PIN code. However, when we entered the numbers provided, they were rejected due to incorrect information.
Hello, On April 5-11, 2023, I made a reservation for my Paris trip via the Application. The confirmation code is 4975694081, and the PNR is 9244. Upon landing at Paris airport, individuals claiming to be from the facility informed me that my reservation in the Opera district had been relocated to St...
I canceled my standard hotel reservation at Hotel Saint Pierre – Paris on October 7, 2025, 13 days ago, but the refund has still not been credited to my account. My confirmation number is 5289****19 and PIN code is 3052. The payment was made directly through Booking.com with my bank card. After not...
I experienced a serious issue with my Booking.com reservation (No. 5791***530). The host contacted us by phone and message, saying they had to leave town urgently and would not be able to meet us, instructing us to find another place to stay. When I called Booking.com customer service, they claimed ...
I made a reservation through Booking.com for the dates 30.07 - 02.07 with confirmation number 4363983989. The property, Between Airport and the Harbor, sent me instructions via message on where to find the key. However, upon arrival, there was no key to be found. We waited all day, but no one arrive...
Good day. I booked accommodation on Booking.com for 2 nights, from the 29th to the 31st of December 2023. Payment was made, and the confirmation number is 4050562875 with PIN 2511 at Kronen Close. Upon arriving at the property, I was disappointed to find out that this accommodation did not exist. I ...
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