On August 18, 2024, I canceled a reservation in Bucharest that had a refund guarantee in case of cancellation. Despite being told that the refund was processed, I haven’t received any refund. I’ve contacted Booking.com multiple times without any response, and I couldn’t reach customer service by phone.
The hotel directed me back to Booking.com, leaving me in a loop with no resolution. I’m being unfairly treated by Booking, and I need this issue resolved as soon as possible. My reservation number is 4338727971. Please process my refund immediately.
I made a reservation for a hotel in Malta through Booking.com (confirmation number 4850415451). Due to changes in my plans, I canceled the reservation on November 25, 2024. While the platform shows the reservation as canceled, the refund has still not been processed back to my credit card. I truste...
On September 18, I canceled my Booking.com reservation at Wow Old Town hotel in Bucharest. After the cancellation, I was informed that the payment of ₺3,154 would be refunded to me. However, even after 4–5 days, no refund has been processed and I have not received any update. During this time, I tr...
I booked a hotel in Vienna through Booking.com but canceled the reservation on December 10, 2024, due to a change in plans. The cancellation was free, as stated in my booking terms, and Booking.com even sent me an email confirming the cancellation. Despite this, I have not received my refund as of ...
On October 18, 2024, I made a reservation (Verification Code: 4469286772) with a free cancellation option and later canceled it. During this process, €421.60 was charged to my card. After canceling, I received an email confirmation from Booking.com stating that my cancellation was successful and the...
On July 20, 2024, I booked a stay at Kassandra Hotel Paliouri through Booking.com for August 13–16. The next day, July 21, I canceled my reservation under the hotel’s full no-penalty cancellation policy. Despite this, my payment of approximately ₺19,000 has still not been refunded to my bank card. ...
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