Last week, during my trip to Milan, I booked a one-night stay at a hotel through Booking.com. However, I later canceled the reservation and received a message confirming that the full refund would be processed. Since then, I haven’t received any follow-up regarding the refund, nor have I received any response to my emails.
This lack of communication is frustrating and unacceptable. Booking.com needs to honor their refund policy and provide timely updates to customers. I demand an immediate refund for my canceled reservation and expect better support moving forward. Such delays and poor communication erode customer trust.
I made a hotel reservation through Booking.com and paid the full amount at checkout. However, I never received a confirmation email, which is normally sent instantly after booking. When I contacted Booking.com customer service, they told me that if no confirmation was received, then the reservation...
I booked a hotel in Greece through Booking.com, selecting a property with a refundable option. After canceling the reservation, I expected to receive my refund promptly. However, the refund never came. I've reached out to both the hotel and Booking.com via email multiple times, but neither has respo...
I canceled my original reservation on Booking.com and rebooked the same hotel for different dates. Booking.com assured me that my refund would be processed and credited back to my account. However, it has been quite some time, and I still haven’t received the refund. This delay is frustrating, espec...
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
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