I booked a hotel in Greece through Booking.com, selecting a property with a refundable option. After canceling the reservation, I expected to receive my refund promptly. However, the refund never came. I've reached out to both the hotel and Booking.com via email multiple times, but neither has responded. This complete lack of communication is incredibly frustrating. Trusting Booking.com for reservations has been a huge disappointment. If you're considering booking through them, beware—you might end up regretting it as I do. Booking.com, please address this issue immediately and process my refund as promised. Customers deserve better service and prompt resolutions to such problems.
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I booked a hotel in Kavala, Greece, through Booking.com, and during the reservation process, I was mistakenly charged twice. Upon realizing the double charge, I canceled the reservation. Since then, Booking.com has only refunded one of the two charges. Despite completing every form and reaching out ...
I made a hotel reservation through Booking.com and paid the full amount at checkout. However, I never received a confirmation email, which is normally sent instantly after booking. When I contacted Booking.com customer service, they told me that if no confirmation was received, then the reservation...
I canceled my original reservation on Booking.com and rebooked the same hotel for different dates. Booking.com assured me that my refund would be processed and credited back to my account. However, it has been quite some time, and I still haven’t received the refund. This delay is frustrating, espec...
I made a hotel reservation in Cyprus through Booking.com, expecting a smooth process. However, when I tried to contact the hotel, I received no response. I then reached out to Booking.com, but they also failed to reply. After days of waiting, I suddenly received a cancellation notice—without any ex...
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