Dear Sir or Madam, I'm writing to express my strong dissatisfaction with Cityapartmentstay and Swikly. Check-in date: July 18, 2024; check-out date: June 23, 2024; confirmation number: 4707.526.648. PIN:8437. I paid €600 deposit for an apartment in Paris. It’s now the 26 Agust - and still the deposit has not been returned. Meant to be returned after 14 days. I tried to contact Customer service and they did not respond to any of my questions. I hope we can resolve this matter amicably and that you will uphold the standards of your reputation. Otherwise, I'll ask my lawyer to take the necessary steps to resolve this issue. Yours sincerely, T*** M****.
Dear Sir or Madam, I'm writing to express my strong dissatisfaction with your hotel and customer service. To begin, we had initially booked and paid f...
On November 14, 2025, around 4:00 p.m., I made a reservation through Booking.com for an apartment in Rome, Italy called “Palace Fontana di Trevi Home.” My reservation confirmation number is 5522****21, and my PIN code is 3894. The listing stated that check-in begins at 14:00, with no end time or tim...
From August 12 to August 17, 2025, I booked an apartment called “Charming with terrace in the heart of the 17th” through Booking.com (Reservation No: 5114****96) for €394.25, paid by credit card. Today, I traveled from Turkey to France for my first-ever visit to Paris as a tourist. Upon arrival at t...
I booked a stay at Pinolia Rooms in Chios Island through Booking.com for August 25–31, 2025, but I canceled my reservation last month. After the cancellation, I received an email stating that my payment of €541.50 would be refunded within 7–12 business days. However, even though this period has long...
On November 22, 2024, I rented a car from Record GO in Madrid, Spain through Booking.com (Reservation Number: 713664288). At the time of rental, I was charged a €900 deposit, which was supposed to be refunded upon returning the vehicle. Today is February 5, 2025, and I still have not received my de...
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