Booking.com Didn’t Refund My Canceled Taxi – How Do I Get My Money Back?

I booked a taxi through Booking.com, but after deciding to extend my trip, I canceled the reservation. However, I never received a refund for the canceled ride. I wasn’t expecting this, as I assumed Booking.com would process refunds fairly.

Now, I need to book another taxi in a few days, but how can I trust the service again when my previous cancellation wasn’t refunded? This is completely unfair! I need to know how to get my money back for the canceled ride. Booking.com, process my refund immediately! I shouldn’t have to worry about losing money every time I make a reservation with your service.