I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money.
I’ve contacted customer service multiple times and sent numerous emails, but each response just asks me to wait without providing any concrete updates or solutions. This delay has caused significant frustration and inconvenience.
Booking.com, I demand that my refund is processed immediately. Such poor handling of a straightforward cancellation has made me lose trust in your platform, and I will no longer use your service unless this issue is resolved promptly. Please take action now.
I canceled my reservation on Booking.com, but my refund has still not been credited to my account. It has already been 12 days since the cancellation, and there has been no sign of the money being returned. This delay is extremely frustrating and unacceptable, especially considering how quickly paym...
I made a hotel reservation through Booking.com and paid the full amount at checkout. However, I never received a confirmation email, which is normally sent instantly after booking. When I contacted Booking.com customer service, they told me that if no confirmation was received, then the reservation...
I canceled my original reservation on Booking.com and rebooked the same hotel for different dates. Booking.com assured me that my refund would be processed and credited back to my account. However, it has been quite some time, and I still haven’t received the refund. This delay is frustrating, espec...
I made a free cancellation on Booking.com, yet after 2 months, I still haven’t received my refund. Neither Booking.com nor the hotel has provided any explanation or resolution regarding this issue. Initially, Booking.com stated that the refund would be processed within 15 business days, while the h...
I booked an airport-to-hotel transfer through Booking.com, but my travel plans changed, so I canceled the reservation. At the time of cancellation, I was informed that I would receive a full refund within 7 business days. It’s now been over two weeks, and the refund still hasn’t been issued. I cont...
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