More money was withdrawn than the amount shown in the reservation. While the amount in my cart for my Acapulco Resort Hotel reservation with confirmation number: 3853176047 was 19 thousand 112 TL, 20 thousand 300 TL was withdrawn from my card. Then, as of 08.05.23, the amount collected from my card was 21 thousand 46 TL. I think there is an increase every day according to the exchange rate difference. But the amount is drawn more than I calculated according to the lottery. Since the entire payment has already been made, the price must remain constant. Will the extra money continue to be withdrawn every day? What kind of nonsense is this? Since I have card information, I can't prevent them from withdrawing extra money, it's officially fraud. I send an e-mail to customer service, they do not send a ready-made e-mail and do not respond. They don't answer phones either. We don't know who to contact. We urgently demand that the situation be rectified, and we want Booking.com to refund the money they overcharged us and to provide us with a return.
Confirmation id 1007100603, Pin 0744. I made a payment of 21,500 Turkish Lira to the hotel, and based on the hotel's exchange rate of 1 Euro to 30 Turkish Lira, the total came to over 693.70 Euros. If you encounter any issues with this, please contact the hotel. It's essential to resolve this and r...
On June 16, I paid 4,680.93 TL through "Booking.com" for a reservation at Saklı Doğa Çiftlik Hayatı Taş Evi for June 20-22. When we arrived at the facility on June 20, they said the room was occupied and they weren't aware of the reservation. As a result, we couldn't stay there from June 20-22 and t...
On July 22, 2025, I made a reservation through Booking.com, where the confirmed price for my booking was ₺6,649. However, when I checked my credit card statement, I saw that ₺6,891 had been charged instead—₺242 more than the agreed-upon amount. The promotional campaign I joined clearly stated the am...
I have never had any booking or affiliation with Booking.com, yet on my credit card, a charge of ₺24,648.91 was made without my knowledge or authorization. I immediately closed all my cards and contacted the bank to file a dispute. After that, I tried to reach Booking.com to report the fraudulent t...
We booked two rooms for 4 people in Sharm El Sheikh through Booking.com. However, there was an error in this reservation. For my booking from 10.12.20...
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