Booking.com Charged Me Despite Timely Free Cancellation - Help Needed
I made a reservation using Booking.com and it came with the perk of free cancellation until a specific date. Even though I canceled within the designated time frame, my card was still charged the entire amount. I sent my cancellation request on April 3rd using Booking.com, and the property replied by email. Here are the details of your reservation: reservation number 4292.073.295 and pin code 951*. I would like to request a refund for the deducted amount. I'm having trouble getting in touch with either Booking.com or the hotel by phone. I'm having a lot of trouble with my connection to Booking.com customer service. It keeps getting cut off and I haven't been able to speak to anyone.
Sure! Here is the translation of the text from Turkish to English: "There is still no response or refund to me. I travel a lot, I have stopped using Booking.com and I never recommend it."
