I made a reservation using Booking.com and it came with the perk of free cancellation until a specific date. Even though I canceled within the designated time frame, my card was still charged the entire amount. I sent my cancellation request on April 3rd using Booking.com, and the property replied by email. Here are the details of your reservation: reservation number 4292.073.295 and pin code 951*. I would like to request a refund for the deducted amount. I'm having trouble getting in touch with either Booking.com or the hotel by phone. I'm having a lot of trouble with my connection to Booking.com customer service. It keeps getting cut off and I haven't been able to speak to anyone.
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
Hello, I attempted to make a hotel reservation through Booking.com. After entering and confirming my payment details, I received an error message stating, "Your reservation was not completed." When I checked my bank account, I noticed that the payment had been deducted, but I didn't receive a reserv...
I went through Booking.com to make my reservation, and I paid for it in advance. In accordance with their policy, I ought to be able to cancel my membership without incurring any fees. Nevertheless, it has been nearly a month, and I still have not received my refund. The proprietor of the lodging fa...
I made a reservation on Booking.com that came with the option to cancel for free. The payment was taken out of my card. After a few days, I decided to cancel my order, but I still haven't received my refund. It's been nearly a month since I canceled on April 19th. I sent all the required documents t...
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