I made a reservation on Booking.com that came with the option to cancel for free. The payment was taken out of my card. After a few days, I decided to cancel my order, but I still haven't received my refund. It's been nearly a month since I canceled on April 19th. I sent all the required documents to Booking.com, but I haven't received any response from them. The payment due date for my card is coming up, and because the amount is quite high, I won't be able to make any purchases until I receive the refund. If I don't get my money back soon, I'll have no choice but to take this matter to the authorities!
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
I made a free cancellation on Booking.com, yet after 2 months, I still haven’t received my refund. Neither Booking.com nor the hotel has provided any explanation or resolution regarding this issue. Initially, Booking.com stated that the refund would be processed within 15 business days, while the h...
I deeply regret using Booking.com for my travel plans. I canceled my hotel reservation on April 9, and despite the cancellation being confirmed, my money still hasn’t been refunded. This platform has caused nothing but financial frustration. I followed all the steps correctly, yet they continue to ...
I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money. I’ve contacted customer service multiple times and sent numerous emails, but each response just asks m...
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