Savaş is very satisfied with the result
Resolved
Booking.com Hasn’t Refunded My Canceled Reservation After 2 Months
Savaş
February 01, 2025 10:34 pm
30"Thank you for being solution-oriented."
Hasan is very satisfied with the result
Resolved
My Booking.com Refund Delayed Despite Cancellation
Hasan
December 02, 2024 12:15 pm
49
Hasan's Thank You Message
“I cannot send messages through the system. I hope this issue gets resolved. Thank you.”
I canceled my reservation (ID: 4377906278) on September 29 and was eligible for a free refund. However, despite the cancellation being confirmed and Booking.com stating via email that the payment would be refunded, the amount was still charged to my credit card and has yet to be returned.
I can no longer send messages through the platform, and the provided customer service number is incorrect, making it impossible to resolve this issue. This experience has caused serious concerns about using Booking.com again in the future.
Booking.com, I demand an immediate refund and better customer support to address this matter. Waiting this long for a refund is unacceptable. Please resolve this issue without further delay.
Hasan
December 12, 2024 2:04 pm
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