In Athens, Greece, I made a reservation through the Booking app for 09/04/2024 - 10/04/2024 with confirmation number 4717187451 and pin code 7428. I specifically chose a hotel advertised as 4-star. However, upon arrival, I was met with a room that fell significantly below my expectations. There weren't even disposable slippers available. We had requested a baby cot, but they brought us a cot filled with waste items from the corridor. I couldn't cancel my reservation through the app and couldn't reach customer service either. As a result, I was forced to stay on the streets until five in the morning and couldn't find another hotel. Despite paying for two days, I wasn't refunded for the time I didn't stay. I don't recommend booking hotels through Booking.com.
I made a hotel reservation in Athens through Booking.com, only to discover upon arrival that the hotel did not even exist. The address led us to a nonexistent location, leaving us stranded late at night in a foreign city with our luggage in hand. This was a terrifying and deeply frustrating experien...
I booked a 10-night stay in Athens, Greece through Booking.com, expecting a relaxing vacation with my wife and daughters. But the moment we entered the apartment, we were horrified to find a 4 cm-long bug crawling on the bed. My family was terrified. I immediately took pictures and sent them to the ...
I booked a stay at Bonsai Studios & Apartments, Nilie Hospitality MGMT in Thessaloniki, Greece, for June 27–28, 2024 through Booking.com. However, when I arrived at the property, I found the room in extremely poor condition — it smelled strongly of cigarette smoke, the air conditioner was not workin...
I made a reservation for three people at Eternity Athens in Athens through Booking.com for the dates 19–21 December 2025. In the listing, it was clearly stated that I could cancel free of charge until 4 December 2025 and that no payment would be taken from my card before the stay. Despite this, on 5...
I booked a hotel through Booking.com and canceled the reservation on the same day. I was initially told that the refund process was in progress, but later received a notice that the refund was canceled. The reservation details are as follows: Reservation number: 4970101703 Pin code: 6553 Date: Octo...
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