Erdem

Verified

Member since December 2025

Complaints

Booking.com Hotel Charged After Free-Cancellation Promise And Refuses Refund

December 8, 2025 10:11 AM75

I made a reservation for three people at Eternity Athens in Athens through Booking.com for the dates 19–21 December 2025.... In the listing, it was clearly stated that I could cancel free of charge until 4 December 2025 and that no payment would be taken from my card before the stay. Despite this, on 5...

Booking.com Lets Athens Hotel Charge €422.50 Despite Free Cancellation Policy

Erdem

Booking.com

December 8, 2025 10:10 AM36

I made a reservation through Booking.com at the Eternity Hotel in Athens for December 19–21, 2025, for three people. The... listing clearly stated that I had free cancellation until December 4 and that no charge would be made to my credit card before the stay. However, on December 5, 2025, I received a...