Despite being a frequent user of Booking, I had a terrible experience during my Hurghada vacation. I booked two hotels, with the second specifically chosen for its child-friendly entertainment for my son. However, due to a payment issue, Booking canceled my reservation without notifying me properly. I only discovered this later when I checked my email.
Neither Booking nor the hotel contacted me to resolve the issue, and my payment has not been refunded. I even reached out to both parties, offering to resolve the payment immediately, but no one was willing to assist. This is unacceptable—I lost both my reservation and my money. I demand a full refund and a proper resolution to this unfair treatment.
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I tried to book a hotel through Booking, and while the payment was successfully charged, no reservation was made. There is no contact number available to reach them, and they have not responded to any of my emails. This situation has left me frustrated and without a resolution. I demand an immediat...
I made a non-refundable hotel reservation through Booking.com for an upcoming international trip and paid in full two months ago. The reservation clearly stated that it could not be canceled or refunded. However, this morning, I received a notification that Booking.com had canceled my reservation w...
I attempted to book a hotel through Booking, and the payment was successfully charged to my account. However, the system showed an error, and the reservation does not appear in my account. I tried reaching out to Booking, but they have no contact number, and my emails remain unanswered. Currently, ...
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