BigoLive banned my account for no reason, how can I appeal and get it back quickly?

823 Views
3 follower
6 Comment37 Complaint
Xolvie Resolution Specialist22 Mayıs 2025 13:46

- Appeal via app: Open Bigo Live, tap your profile > "Customer Service" > "Feedback" > "Appeal for my account." Share your Bigo ID, explain the ban, and provide any relevant screenshots or documentation.

- Email support: Send an email to [email protected] or [email protected] with your Bigo ID, a thorough explanation, and any supporting documents. Most consumers get responses within a few days.

- Global Help Channels: Submit a support request at bigohelp.com/en/contact, or connect via WhatsApp.

❗ If none of the above solutions work, please feel free to share your experience. You can also 👉 file a complaint 👈 on our website.

Vote

6 Comment

June 24 10:21 PM
I have been banned from Bigo on my phone since May 19, 2026. I believe this was a mistake. I would like you to review my case and appeal the ban on my account.
Vote
December 23, 2025 6:25 PM
Dear Bigo Team, Please forgive my ID and give it back. I have been waiting for support for a long time. I did not make any mistake. If I did make a mistake, I am very sorry—please forgive me and restore my ID. Before this, my two Bigo accounts were banned without any reason. I am very sad. I don’t understand why Bigo will not forgive me and return my ID, especially since my ID is a signed host. I have used Bigo for a long time and spent a lot of my time and money. After you banned my ID, everything was lost in just one minute. Please Bigo, change this system for big-level users as well. Thank you.
Vote
July 1, 2025 5:01 PM
Please sir, I am very sorry. Kindly remove the ban from my BigoLive account and reopen it. I promise to follow all the rules from now on. Please give me one more chance.
Vote
June 28, 2025 6:27 PM
Hello BigoLive Official, I have been a long-time user of BigoLive for about 8 years. However, on 26.06.2025, my account was banned, and since then, I have been unable to access BigoLive on my phone. I kindly request that you review my case and lift the ban on my account. Thank you in advance for your attention and support.
Vote
May 31, 2025 4:49 PM
Dear Bigo Live team, please unban my Bigo Live account. I’m sincerely requesting one last chance. My account ID is 1034671666. I am ready to follow all the rules moving forward. Please help me recover my account.
Vote
May 9 7:44 AM
My ID has been banned, please help me and unban it. I will be careful before opening the camera in the future. I don't know Bigolive policy, so I turned on the camera and my live been was banned. I will be careful in the future.
Open attachment
Vote
BigoLive Logo
BigoLive
View All Complaints