- Appeal via app: Open Bigo Live, tap your profile > "Customer Service" > "Feedback" > "Appeal for my account." Share your Bigo ID, explain the ban, and provide any relevant screenshots or documentation.
- Email support: Send an email to [email protected] or [email protected] with your Bigo ID, a thorough explanation, and any supporting documents. Most consumers get responses within a few days.
- Global Help Channels: Submit a support request at bigohelp.com/en/contact, or connect via WhatsApp.
❗ If none of the above solutions work, please feel free to share your experience. You can also 👉 file a complaint 👈 on our website.
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Dear Bigo Team,
Please forgive my ID and give it back. I have been waiting for support for a long time. I did not make any mistake. If I did make a mistake, I am very sorry—please forgive me and restore my ID.
Before this, my two Bigo accounts were banned without any reason. I am very sad. I don’t understand why Bigo will not forgive me and return my ID, especially since my ID is a signed host.
I have used Bigo for a long time and spent a lot of my time and money. After you banned my ID, everything was lost in just one minute. Please Bigo, change this system for big-level users as well.
Thank you.
Please sir, I am very sorry. Kindly remove the ban from my BigoLive account and reopen it. I promise to follow all the rules from now on. Please give me one more chance.
Hello BigoLive Official, I have been a long-time user of BigoLive for about 8 years. However, on 26.06.2025, my account was banned, and since then, I have been unable to access BigoLive on my phone. I kindly request that you review my case and lift the ban on my account. Thank you in advance for your attention and support.
Dear Bigo Live team, please unban my Bigo Live account. I’m sincerely requesting one last chance. My account ID is 1034671666. I am ready to follow all the rules moving forward. Please help me recover my account.