Bigo Live App Glitches Block Messages and Streams on Huawei Y7 Pro

For a long time, I have been experiencing severe access issues while using the Bigo Live app on my Huawei Y7 Pro phone. While streams are accessible one day, they remain unavailable for three days, and for the past three days in particular, direct messaging has been completely cut off. My messages are not delivered to the recipient, nor do I receive messages from my friends.

We actively used the application to communicate with friends, and my group of 35 friends and I have been entirely unable to communicate for three days. Even though I have committed no rule violations, the app behaves as if an invisible broadcast ban or restriction has been placed on our accounts.

I request that Bigo Live remove the broadcast ban and restrictions I believe have been applied to my account, and restore my messaging and streaming features to work smoothly again. I also ask to be clearly informed about the cause of this issue and how it will be permanently resolved.