Betwinner keeps asking for additional documents after I requested a withdrawal, how can I speed up the process?

Since October 31, 2025, I have had a pending withdrawal of ₺2,000 on Betwinner. This is quite disappointing, as I thought they were too good to be true. It’s a shame that I can’t cash out this amount. I contacted customer support, but after a long delay, they said a live support agent would reach ou...

The money I deposited on Tuesday, October 21, 2025, has still not been credited to my Betwinner account. Despite having the receipt and providing my complete bank transaction history as requested, I submitted everything they asked for without missing any details. However, my money has not been added...

On October 18, 2025, I submitted a $1,060 withdrawal request from Betwinner to my Ziraat Bank account using the bank transfer method. My transaction number is 4070766579. Although the Betwinner system shows that the payment has been sent, no money has arrived in my bank account to date. When I firs...

On October 21, 2025, I requested a $460 withdrawal through the Betwinner Android app using the bank transfer method. My transaction still shows as “pending,” and when I contacted customer service, they only told me to wait. I’ve experienced similar delays before — sometimes payments are made on time...

On October 21, 2025, at 9:04 PM, I requested a $14 withdrawal from my Betwinner account to my Yapı Kredi Bank account (last four digits: 8547) via bank transfer. Although the transaction appears as “approved” in the Betwinner system, no funds have been credited to my bank account. I contacted live ...

On October 16, 2025, I placed a bet through the Betwinner Android mobile app with coupon number 71349263229 on the Nikoloz Basilashvili vs. Giovanni Meshi Perricard tennis match. My bet was Handicap 2 (-1.5). The bet won, but my winnings were incorrectly calculated, as the odds were multiplied by 1,...

I tried withdrawing money from my BetWinner account to my MTN Mobile Money account, but they keep saying I need to register my number to the account. However, when I try to register the number, it keeps getting rejected. Depositing money is easy, but withdrawing has become a problem. Why is that? Pl...

I want to close my Betwinner account with the number 5523*17. I already have another active account, so this one is unnecessary. On August 29, 2025, I submitted my closure request via email, but customer service responded that they cannot close my account unless I provide front and back photos of my...

When I tried to make my first withdrawal, Betwinner started asking for different kinds of strange photos, which I provided immediately, but the verification process is still ongoing. It has been pending for a week, and the withdrawal process hasn’t even started yet. How long is this supposed to take...

I recently created a new account on Betwinner and currently have a balance of ₺15,500 (Account ID: 1379470691). When I attempted to withdraw my funds, the platform requested identity verification. While I understand the need for security, the process has become unreasonable. For the past four days,...

I fully submitted all the required documents in the requested format to verify my Betwinner account, but despite doing this more than 12 hours ago, my account has still not been approved. Every time I reach out to customer support, I only receive generic responses such as “please wait” or pre-writte...

I won 7000 on Betwinner and tried to withdraw, but it was rejected. I am so tired and don’t even know what to do anymore. What is the meaning of all this? I don’t like such things, and I am really exhausted. Please help me, I don’t want others to fall into the same trap that I have fallen into.

I’ve been trying to withdraw my money from Betwinner, but each time I initiate a withdrawal request, the system rejects it with a demand for identity verification. I have already emailed the security department multiple times and submitted all the required documents exactly as requested. However, in...

I deposited money into my Betwinner account, expecting it to reflect shortly after—as advertised. However, it’s been over 24 hours and the funds still haven’t arrived in my balance. On top of that, my withdrawal request has been pending for 48 hours with no progress whatsoever. This is extremely fru...

I made a withdrawal request on Betwinner yesterday, shortly after 12:00, but despite the time that has passed, the funds have still not been deposited into my account. This is especially frustrating because I used the same deposit and withdrawal method I always use, which had worked without issues b...

I am absolutely furious with Betwinner! My ID is 173296817 (İlkay). On June 23, 2025, I requested a withdrawal of ₺18,956. The request, number 3679971827, was supposedly "approved, sent, and completed," but the money has not appeared in my bank account! I urgently need this transaction resolved. I ...

On June 10th, I made two withdrawal requests on Betwinner—₺100,000 first, and then another ₺200,000 just 15 minutes later, adding up to a total of ₺300,000. Both requests were marked as "approved," but it’s been 8 days and not a single lira has made its way to my bank account. I reached out to their...

For the past 16 hours, I have been completely unable to access the withdrawal screen on Betwinner. I followed every step the support team advised. First, they told me to clear my cookies—didn’t help. Then, they suggested logging in from another device—still no resolution. I’ve sent emails to multipl...

I’m absolutely appalled by the way Betwinner treats its users—especially when it comes to customer support and withdrawal requests. When depositing money, everything works smoothly, and they are more than happy to accept your funds. But the moment you try to withdraw even a small amount, the experie...

I’ve been trying to withdraw my ₺25,000 from Betwinner for 5 days now, and they’re doing everything they can to delay the process under the excuse of KYC verification. Every time I submit the requested document, they respond by asking for something else. It's beyond frustrating—it feels like a delib...