I fully submitted all the required documents in the requested format to verify my Betwinner account, but despite doing this more than 12 hours ago, my account has still not been approved. Every time I reach out to customer support, I only receive generic responses such as “please wait” or pre-written answers that do not provide a real solution.
I have been an active Betwinner user for over 5 years, and all of my personal information has already been provided and verified multiple times in the past. Currently, I have a balance of ₺2990 in my account, but I cannot withdraw my money because the account remains unverified. This unnecessary delay is causing me financial stress and makes me question the reliability of the platform.
My Requests
I demand that my account be verified immediately without further delays.
Betwinner must provide a clear explanation for why my verification has been stalled despite submitting all documents correctly.
I expect full access to my ₺2990 balance and the ability to withdraw it without obstruction.
Customer service should stop sending automated replies and instead offer a personalized resolution to my case.
Customer number: 308919065
I request urgent action to resolve this issue and restore my account access without further excuses.
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