I submitted a ₺250,000 withdrawal request on Betwinner via bank transfer nearly three weeks ago, and to this day, the money has not reached my account. Despite following all procedures and complying with every document request, I’ve been met with nothing but delays and vague excuses.
Their support team asked for a PDF of my bank transactions, which I provided. Then they asked for a video recording of my account activity, and I sent that too. Still, nothing is resolved. Every time I connect to live chat, they say, “Your case is still under review by the finance team,” and that’s where the conversation ends—no progress, no timeline, no results. This has now dragged on for three weeks, and it’s beyond frustrating. I’m tired of being strung along while my money is held without explanation.
On June 10th, I made two withdrawal requests on Betwinner—₺100,000 first, and then another ₺200,000 just 15 minutes later, adding up to a total of ₺300,000. Both requests were marked as "approved," but it’s been 8 days and not a single lira has made its way to my bank account. I reached out to their...
Earlier today, I deposited ₺300 into my Betwinner account and turned it into ₺1200 through gameplay. I requested a withdrawal immediately, but it’s now been 21 hours and I still haven’t received my money. When I emailed customer support, they responded by saying it could take 5 to 7 days for the pay...
I am absolutely furious with Betwinner! My ID is 173296817 (İlkay). On June 23, 2025, I requested a withdrawal of ₺18,956. The request, number 3679971827, was supposedly "approved, sent, and completed," but the money has not appeared in my bank account! I urgently need this transaction resolved. I ...
