I just signed up for your service, but I was disappointed to see that the descriptions and terms were only in English, even though most of your customers are Turkish. Even though I like that I can sign up and get help in Turkish while doing so, I think the whole site should be in Turkish to avoid any confusion. I haven't used your service because of this problem, and I feel like I've wasted my money. I want BetterMe to get in touch with me and cancel my subscription and give me my money back.I think BetterMe should put language support for its customers at the top of its list and make sure that all information is easy for them to find. I hope that BetterMe will take steps to improve its customer service and that this problem can be fixed quickly.
I downloaded the BetterMe app and made a payment, hoping that it would be available in Turkish. Surprisingly, it's in English and I'm completely lost. Unfortunately, a translation in Turkish is not currently available. As a result, I would like to request the cancellation of my membership and a refu...
I downloaded the BetterMe app and started a subscription. Everything was in Turkish until I completed the signup process. After installing the app, it...
I have been trying to cancel my BetterMe subscription for two months, but every month, approximately ₺800 is still being deducted from my account. Despite contacting them multiple times, I’ve received no resolution or refund. Each time, I am told that the issue will be addressed, but I am unable to ...
I recently subscribed to BetterMe for a period of one week and was charged 26 TL. However, after canceling the subscription, I was shocked to see an a...
I initially signed up for a trial membership with BetterMe, but I haven’t used it at all and decided I wanted to cancel. Despite multiple attempts, th...
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