I have been trying to cancel my BetterMe subscription for two months, but every month, approximately ₺800 is still being deducted from my account. Despite contacting them multiple times, I’ve received no resolution or refund. Each time, I am told that the issue will be addressed, but I am unable to reach anyone who can actually help.
This has become incredibly frustrating, and I regret not researching the company beforehand. If I had known about these issues, I would never have signed up for a membership. I demand an immediate refund of the unauthorized charges and a confirmation that my subscription has been canceled. BetterMe must improve its customer service and resolve these billing problems promptly.
I initially subscribed to BetterMe’s trial membership and canceled it afterward. Despite this, I have been charged ₺200 every month for the past 8 months. This is completely unacceptable, and I demand an immediate refund for these unauthorized transactions. How can I trust that they won’t charge me...
I subscribed to BetterMe for one month and later canceled my membership, yet this month, they still charged me ₺350 without my authorization. The wors...
I subscribed to BetterMe thinking it was a one-time purchase to try the service, but I was shocked when ₺750 was charged to my credit card—₺400 and ₺350 in separate transactions. I’ve been trying to cancel my subscription ever since, following various instructions, but nothing has worked. I don’t un...
In October 2024, I started a BetterMe subscription but decided to cancel as I no longer wanted to continue. I followed the cancellation instructions in the app and believed the process was completed. However, I recently discovered that for the past three months, ₺350 has been deducted from my card e...
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