I initially signed up for a trial membership with BetterMe, but I haven’t used it at all and decided I wanted to cancel. Despite multiple attempts, the cancellation option just doesn’t work, and I keep getting charged ₺350 monthly without any way to stop it. Each time I try to go through the app’s cancellation process, I get an error that blocks me from ending my subscription. I am incredibly frustrated by the app’s lack of functionality and customer support on this issue. BetterMe, I demand an immediate refund for the two charges already taken and a complete cancellation of my membership. This situation needs to be resolved right away, as I shouldn't be paying for a service I don't use and can't even cancel!
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
I signed up for a one-month trial on the BetterMe app, thinking I could easily cancel before being charged further. I canceled the subscription directly through the app—but despite doing so, I’ve been charged for the last three months, totaling approximately ₺350. I’ve tried multiple times on my own...
I signed up for the BetterMe-Senior app some time ago but canceled my subscription about three months ago. Despite canceling, I’m still being charged ₺349 every month through my credit card. What’s worse is that I haven’t used the program at all, and yet the payments continue as if my subscription w...
I subscribed to BetterMe thinking it was a one-time purchase to try the service, but I was shocked when ₺750 was charged to my credit card—₺400 and ₺350 in separate transactions. I’ve been trying to cancel my subscription ever since, following various instructions, but nothing has worked. I don’t un...
I signed up for a free monthly trial with BetterMe and canceled my subscription within the first week while my free trial was still active. Despite this, BetterMe has been charging my card ₺350 every month for the past 5 months. On what grounds are you continuing these charges? This situation is abs...
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