BetterMe Lack of Language Support

May 07, 2024 10:21 am
528

I downloaded the BetterMe app and made a payment, hoping that it would be available in Turkish. Surprisingly, it's in English and I'm completely lost. Unfortunately, a translation in Turkish is not currently available. As a result, I would like to request the cancellation of my membership and a refund of the fee. Could you please help me out? It would have been more convenient if this detail was mentioned at the beginning... 🙏

May 08, 2024 11:52 am (1 day after complaint)
May 10, 2024 12:11 pm

Hello! Thanks for your feedback. So far, our team is working on making the translation improved and perfect. As we can see, our BetterMe team successfully solved your issue. Please check your inbox and let us know if there is anything we can help you with. Kind regards, team BetterMe

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